In Today’s Issue:

🔗 The best resources I found this week
📖 Deep dive: Follow-up care and how we want to solve it? We need your help. 👇👇👇Quick survey at the bottom 👇👇👇

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Want to learn how to get Forget Me Not Boxes in your hospital? Reply “Bereavement boxes”

🔗 The Best Resources I Found This Week

📢 Our next bereavement training event is coming up
Forget Me Not and Share Pregnancy & Infant Loss Support are partnering up for a special event with expert training, peer connection, and practical strategies designed specifically for bereavement coordinators. Register here on Forget Me Not.

📱 Automated Texts Cut Hospital Readmissions by 55%
Penn Medicine researchers found automated text messaging after discharge reduced readmissions by 55% and overall acute care use by 41%. (JAMA Network Open)

🩺 Post-Discharge Communication: Why Texting Beats Phone Calls
“83% of patients responded to at least one text message—far higher than traditional transition calls.” Study shows automated messaging catches what phone calls miss. (American Medical Association)

📖 Deep Dive

The Follow-Up Care Challenge I’ve Heard From Almost Every Bereavement Coordinator I’ve Met With

Follow-up care after miscarriage and stillbirth isn’t just nice to have. It’s essential. But it’s not realistic for hospitals to maintain the consistent, personalized follow-up care that families desperately need throughout their grief journey.

But what about the six-week check-up?

That six-week postpartum visit includes screening, but symptoms can emerge anytime during the first year. The most vulnerable periods aren’t just anniversaries—they’re at 3–6 months when initial support fades, during holidays when grief resurfaces unexpectedly, and in quiet moments when families realize nobody’s checking on them anymore.

Research shows us exactly when bereaved parents struggle most but won’t ask for help.

Our survey of 115 bereavement coordinators painted a familiar picture: cards sent on the baby’s birthday, phone call shortly after discharge, annual memorial events, and more – all meaningful gestures from teams that care deeply.

But the challenge is obvious—it’s inconsistent because resources are stretched thin.

We have an idea to make it incredibly easy for hospitals to reach every patient in a personable way without increasing staff or writing any content…but we need your advice–👇survey below 👇

Let’s back up–a bit of backstory.

We started 4 years ago out of a need for an updated, modern bereavement box for both miscarriage and stillbirth.

We quickly realized there was a gap in support for nurses. Since nearly the beginning, we've been hosting regular free virtual bereavement training events for all nurses as well as writing this weekly newsletter on evidence-based bereavement care.

What’s next for Forget Me Not? We want to build a tool to help families after they leave the hospital…and we need advice from you, the experts.

That data already shows that automated texting reduces hospital readmissions by 41% and achieves 82.8% patient engagement (unlike most phone calls that just go to voicemail).

But what if we took it a step further?

We’re considering building a tool in 2026 that would provide personalized, automated emails and text messages to patients for years. And it would be coming from your hospital with no additional work from the staff.

Here’s what this tool/service would do:

• Monthly automated emails/texts with resources, inspiration, and gentle check-ins asking if they need help.

• Also messages sent on holidays, Mother's Day, baby’s birthday, and common days that are hard.

• Anyone flagged as needing help immediately triggers a notification to your hospital’s bereavement team.

Here’s a quick design mockup of what one of many emails could look like to a patient…

This isn’t about replacing the amazing work you’re already doing. It’s about extending your care when you can’t physically be there.

👇 We need your honest opinion. Your feedback is literally paving the way for our efforts ahead. We’re eager to find ways to contribute to this challenge that affects all of us.

👋 That’s a Wrap!

Before you go: Here are ways we can help your hospital

We offer bereavement boxes to give as gifts to those who leave the hospital after a miscarriage, stillborn, or infant death. Reply to this email “Sample” to get a free sample sent to your hospital.

What we prioritize:

1. Tools for hospitals to create a bereavement experience for families to begin their grief journey

2. Educating nurses with modern bereavement standards and continuing education.

3. Helping hospitals build a foundation of trust and support, so bereaved families feel seen and cared for—now and in the years to come.

These boxes were born out of our own personal losses, including Jay’s (CEO) 15 years of experience working in labor and delivery as a CRNA and witnessing time and again how the hospital experience can profoundly shape a family’s grief journey, for better or for worse.

Until next week,

Trina and Jay
Co-founders of Forget Me Not